Podcast Episodes
16. Having A Great Relationship With Our Customers Is Key
I can't remember any meeting I've ever sat in with a potential client who asks us about our certifications. Most of our clients don't even know what those certifications are, or what's required to get that certification, and how it applies to them. When I was at EDS,...
15. Multifactor Authentication Could Save Your Bacon
Two-factor authentication or multifactor authentication is making a huge push over the past couple of years, but it's been around for a while. The reason it's making such a big push here lately is because Microsoft is starting to push that out to their Office 365...
14. Do Your Laptops Have Encryption Enabled? They Should!
Your phone and tablets, those are a little easier to secure in that most people either have a pass code or face ID or fingerprint identification. That's pretty secure. That's about as secure as it can get out there. You can do face ID on your laptop with Windows now,...
13. Password Best Practices for Ultimate Security from Hackers
When it comes to passwords, there's some pretty hard and fast rules on what you should and shouldn't use as far as length of password and types of characters. What I like to tell people, and what even a lot of our business clients have started doing, is use a Password...
12. Are You Updating Your Hardware and Firmware? You Should Be!
The hardware you use your for businesses, a router and a firewall, switches, wireless equipment, all of this, even though it's hardware it also requires updating to keep security. Typically, for your computer, you have updates for hardware, but other hardware network...
11. How to Back Up Your Server and Computer System (You Do Have a Backup, Right?)
When it comes to backups, there are many methods out there, all at different price levels. We typically cloud our clients typically employ one of three methods. The first one, is kind of the old tried and true method. You can buy a couple of external little portable,...
10. The $140,000 Phishing Trip (Almost!)
Earlier this week we had a client who got phished. They received an email, and it looks like it's from one of their officers in the company. And the interesting thing was they had been emailing with this officer about a particular product sale they were working on...
9. Are You Secure and Up To Date? There’s A Good Chance You Aren’t
A lot of people think their computer is secure, they may have a firewall and antivirus software loaded. But really the big key here is that Microsoft releases security updates for Windows, for all the operating systems, including servers, once a week. And even though...
8: Good Judgment Comes from Experience; Experience Comes from Bad Judgment
Obviously we made plenty of mistakes like any business, trial by fire learning. The technical side tends to be the easy part, it's running the business that tends to be the more difficult part, especially for us tech types. We just want to get in and play with...
7: How Did That Happen? An I.T. Business Startup Story
I didn't start off as a computer guy, in fact, I was working in accounting and financial services. Today I share the story of how I fell into I.T. management. Or rather how I was invited into the position because, well, I was young and knew how to re-boot a computer...
6: Ransomware Revisited – It’s Not a Matter of If, But When
Ransomware is back in the news. Over the July 4 holiday weekend, small businesses around the world were targeted by hackers demanding ransoms. These supermarkets, schools, libraries, and dentists were unfortunately vulnerable to an attack such as this, which is more...
5: True Hacker Story – A Ransomware Experience You Want to Avoid
Network security is currently a hot topic, but it's always been big with us. Hackers are always working to find new ways to pry their way into business networks, unfortunately. And their goals are usually nefarious. Lately we've heard some high profile stories...
4: I.T. Security Concerns – They’re Real, They’re Here, Where Do You Start?
Obviously the big one right now is security. We're big on that. We like to come in and the first thing we do for new clients, even existing clients, we will run a full security assessment against their network. It goes out crawls through the entire network, hits every...
3: Tackling I.T. Issues On Your Own Can Cost You More Than You Save
We have a few clients that like to think of themselves as technically inclined, they like to tinker. They sometimes think they know that they know how to tackle their technology because they set their kids X-Box up on their Wi-Fi network at their house over Christmas....
2: I.T. Outsourced Services, Are They Worth It? It’s a Relationship, Not A Business Contract.
Are you getting your money's worth from the I.T. guy you hired? You brought him in, you can see him every day. You see him at eight and leaving at five and know he's here, which means he has to be doing something, right? Once you factor in salary, benefits, vacation...
1: Avoid Headaches and Solve Your I.T. Problems – Welcome to I.T. Overdrive!
Kicking off I.T. Overdrive where you can learn how to solve and prevent I.T. nightmares today, welcome! Host Kelly Herrod gives some background to Herrod Technology, the company he started 20 years ago to help small and medium-sized businesses with outsourced I.T...
